_images/openl2m_logo.png

Troubleshooting

Here are various items that may help with troubleshooting OpenL2M configuration and installation.

SNMP Fails for All Devices

IF ALL YOUR SNMP DEVICES FAIL, there could be a problem with the installation of the EzSNMP package!

The EzSNMP installer provides pre-built binaries for as many Python and Linux distros as possible. This sometimes fails. If you have problems with all your SNMP devices not authenticating, you can force a re-installation of EzSNMP with the following commands. This should fix an incorrect installation.

systemctl stop openl2m
source /opt/openl2m/venv/bin/activate     # active the virtual environment
pip3 install --force-reinstall --no-binary :all: ezsnmp
deactive
systemctl start openl2m

See more at https://carlkidcrypto.github.io/ezsnmp/html/index.html